Bank Transfer Payment is our preferred method of payment for large amounts, this payment is into an International USD account and very simple to do online or arrange with your bank. We also accept Credit Card Payments, Purchase Orders and PayPal (*PayPal for payments under $1000 only). Please see the various payment options in the checkout process and feel free to inquire for more information, any time.
SteadiDrone sells sUAS (small unmanned aerial systems) platforms and components, both made by SteadiDrone as well as various other manufacturers. SteadiDrone requires the Purchaser to be familiar with the proper use of sUAS, Drones and general RC technologies. The provided safety information provides the Purchaser with some information necessary to fly, maintain, program and learn this technology. Please also note that these systems require practice, skill and knowledge to fly and operate.
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we are not responsible. Please inquire about pricing, shipping and any other information before purchasing. In order to contract with SteadiDrone you must be over 18 years of age. SteadiDrone retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be SteadiDrone or may in some cases be a third party like PayPal. Where a contract is made with a third party SteadiDrone is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply. When placing an order, you undertake that all details you provide to us are true and accurate. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
Orders ship out within 1-5 working days. Out of stock or backordered items may take longer to ship. Shipping is only done with reliable courier services UPS, Amarex or FedEx. Shipping includes full insurance cover on all orders. Collections - If you would like to arrange your own collection please enquire. Unless purchasing directly from a SteadiDrone Reseller, any order made directly with SteadiDrone is shipped from South Africa and lead times apply. Liability for shipping - Purchaser will be liable for all costs during the shipping process including import duty, customs related costs etc. (nor SteadiDrone or the shipper can determine what these costs will be and vary depending on country, please check with your customs department), returns, non-delivery, damage, loss or any other shipping related cost. Once an order leaves SteadiDrone premises it becomes the property and responsibility of the purchaser.
Unless there is a manufacturer defect, there are strictly no returns or refunds. If you would like to return any order you must return it within 7 days of receiving your order, and follow these steps in doing so: A. Email [email protected] to request a return B. Please include images, video, and any other material proof of the defect C. Once a return is agreed upon you may ship your returned item to the provided return address. Please ship the order in original packaging with all the accessories and additional parts. D. Include in your package a signed letter stating the reason for your return and the original receipt as well as any above mentioned proof of defect, images, video etc.
Any repairs and services and/or modifications to any unit is offered as a service by SteadiDrone but do not include any form of warranty or guarantee, especially when custom requirements and modifications are requested by the client, i.e. adding FPV, cameras, thermal, different gimbals, flight controllers etc. Every unit is test flown along with basic flight features (flight performance etc.) but we do not test advanced features (GPS, Waypoint flights, radio telemetry, FPV systems etc.) as clients use many different setups and different locations also effect the performance of GPS features due to the compass declination changes (Compass calibration should always be done at the final flight location of the client before flight). SteadiDrone systems are designed and tested with specific equipment and specifications, adding other equipment to the air frame could affect performance, this is done/added at the client's own risk. *Any products left with SteadiDrone for longer than 3 months will be sold to cover any costs incurred for the repair and storage of the unit.
Any order placed with and accepted by Seller may be canceled by Buyer only upon Seller’s approval in a writing signed by an officer of Seller and upon terms that indemnify Seller against any loss. Seller will not accept order cancellations once a product has been delivered to a carrier, without charging a cancellation fee of twenty-five percent (25%) of order value to recover retrieval costs incurred. Seller will not accept cancellations of special orders of non-standard, non-price list products. Seller may cancel all or any part of this order and discontinue its performance hereunder without liability to Buyer in the event Buyer materially breaches this contract, becomes insolvent, is the subject to bankruptcy protection, or is the subject of a receivership, liquidation, dissolution or similar proceeding.
Please note that prices on this website may not reflect South African VAT, please inquire before making payment for orders.
Be sure to view the view the Terms & Conditions